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Privacy Policy

Privacy Policy of swissfood.store

Our Privacy Policy and Policy comply with one of the most restrictive Swiss regulations in the world with regard to the security and processing of personal data. The server of our website is located in Switzerland, as is all user data.

We use data encryption technology throughout the entire use of our platform.

To receive information about your personal data collected, the purposes and the subjects with whom the data is shared, please contact the Owner.


Data Controller

Swiss Food Store, 6500 Bellinzona, Switzerland (CH)

Email address of the Owner: info[at]swissfood.store


Types of Data Collected

The Owner does not provide a list of types of Personal Data collected.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data collection.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all Data required by this Application is mandatory. If you refuse to provide it, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without affecting the availability of the Service or its operation.
Should Users have any doubts about which Data is mandatory, they are encouraged to contact the Data Controller.
Any use of Cookies – or other tracking tools – by this Application or by the owners of third party services used by this Application, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he or she has the right to communicate or disseminate them, releasing the Owner from any responsibility towards third parties.


Methods and place of processing of the Data collected
Treatment modalities

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computerized and/or telematic tools, with organizational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.
Legal basis of the treatment

The Owner processes Personal Data relating to the User if one of the following conditions is met:

the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
the processing is necessary to fulfil a legal obligation to which the Data Controller is subject;
processing is necessary for the performance of a task in the public interest or for the exercise of public authority vested in the Data Controller;
processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, provided for in a contract or necessary to conclude a contract.
Place

The Data are processed at the headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User’s Personal Data may be transferred to a country other than that in which the User is located. For further information on the location of the processing, the User may refer to the section on details of the processing of Personal Data.

The User has the right to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or constituted by two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect the Data.

The User may check whether one of the transfers described above takes place by examining the section of this document relating to the details of the processing of Personal Data or request information from the Data Controller by contacting him/her at the details given at the beginning.
Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of such contract is completed.
Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information about the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User’s consent, the Data Controller may retain the Personal Data for a longer period of time until such consent is revoked. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period Personal Data will be deleted. Therefore, at the end of this period, the right of access, deletion, rectification and portability of the Data may no longer be exercised.


User Rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

revoke consent at any time. The User may revoke the consent to the processing of his/her Personal Data previously expressed.
oppose the processing of his/her Data. The User may object to the processing of his/her Data when this is done on a legal basis other than consent. Further details on the right to object are indicated in the section below.
access your Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
verify and request correction. The User may verify the correctness of his/her Data and request its updating or correction.
obtain the limitation of the treatment. When certain conditions are met, the User may request the limitation of the processing of his/her Data. In this case, the Data Controller will not process the Data for any other purpose than their storage.
obtain the deletion or removal of his/her Personal Data. When certain conditions are met, the User may request the deletion of his/her Data by the Data Controller.
receive your Data or have it transferred to another Data Controller. The User has the right to receive his/her Data in a structured, commonly used and readable format and, where technically feasible, to obtain its transfer without hindrance to another Data Controller. This provision is applicable when the Data are processed by automated tools and the processing is based on the User’s consent, on a contract to which the User is a party or on contractual measures connected to it.
lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details of the right of objection

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, should their Data be processed for direct marketing purposes, they may oppose the processing without giving any reasons. To find out whether the Data Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise your rights

To exercise the User’s rights, Users may address a request to the contact details of the Owner indicated in this document. Requests are deposited free of charge and processed by the Owner as soon as possible, in any case within one month.


More information about the treatment
Defence in court

The User’s Personal Data may be used by the Owner in court or in the preparatory stages to its possible establishment for the defense against abuse in the use of this Application or related Services by the User.
The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.
Specific information

Upon your request, in addition to the information contained in this privacy policy, this Application may provide you with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System Log and Maintenance

For operational and maintenance needs, this Application and any third party services used by it may collect system logs, i.e. files that record interactions and may also contain Personal Data, such as the User IP address.
Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Response to “Do Not Track” requests

This Application does not support “Do Not Track” requests.
To find out whether any third party services you use support them, please consult their privacy policy.
Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application and, if technically and legally feasible, by sending a notification to Users through one of the contact details in the Data Controller’s possession. Therefore, please consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the changes involve treatments whose legal basis is the consent, the Owner will again collect the User’s consent, if necessary.

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